Dorval

ISPA partnered with TJX to refresh the HomeSense brand experience at Dorval. Through material innovation and expert execution, we helped reimagine a brighter, more inviting retail environment.

A long-standing partnership evolved into a brighter, more inspired store experience.

After more than 16 years of collaboration, ISPA partnered with TJX to bring a new HomeSense concept to life at Dorval. The goal was to modernize the brand’s in-store atmosphere while improving workflow and customer engagement.

By introducing a lighter wood reveal and optimizing fixture function, ISPA helped transform the space from subdued to inviting. The result? A warmer, more natural environment that encouraged customers to linger, explore, and imagine products in their own homes, driving a 15% increase in sales.

Project Gallery

The Dorval refresh showcases how material choice and craftsmanship shape experience. A lighter finish, refined fixtures, and precise detailing brought new warmth and rhythm to the HomeSense brand.

Quick Wins

Through thoughtful design and engineering, ISPA helped HomeSense reimagine its in-store environment—making it brighter, more functional, and more reflective of the homes its customers love. The Dorval refresh united craftsmanship and strategy to deliver measurable impact and renewed brand energy.

15

%

increase in sales following launch, driven by improved atmosphere and design.

 30%

improvement in staff workflow and efficiency thanks to redesigned front and back cash lines.

 2x

Store of the Year award recipient.

The Approach We Used

Drawing on years of collaboration, ISPA worked closely with TJX to design, test, and deliver a new fixture system within a tight three-month window—balancing speed with craftsmanship.

The Services We Provided

ISPA managed design, engineering, and production of HomeSense’s refreshed fixtures, balancing aesthetic goals with durability, workflow, and operational efficiency.

Project Management

Coordinated client reviews, samples, and feedback loops for smooth alignment and delivery.

Engineering and Design

Developed and refined new fixture systems for both customer experience and staff function.

Manufacturing and Millwork

Produced all fixtures to ISPA’s standards of precision, quality, and long-term performance.

Logistics and Installation

Managed production, shipping, and installation coordination to meet launch timelines.

Let’s Talk About Your Brand’s Physical Space

Whether you’re expanding, reimagining, or starting fresh, we’re ready to help you bring your space to life.

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